Harry Joiner launched his ecommerce recruiting firm in 2005. He has witnessed predictable market fluctuations since. Early 2008 was bad, he says. Seemingly no ecommerce company was hiring. The onset of Covid was equally bad.

But 2023? “It’s a zoo,” he says. “There’s probably two or three times more candidates than jobs.”

Joiner and I last spoke in December 2022. Given the current tech employment upheaval, I asked him for an update. Here’s that interview.

The entire audio of our conversation is embedded below. The transcript is condensed and edited for clarity.

Kerry Murdock: What is the state of ecommerce employment in mid-2023?

Harry Joiner: It’s a zoo. Great candidates are complaining that their job search is taking too long, and I think that’s because companies are using LinkedIn’s Easy Apply function on their postings. It’s easy to apply for a job with that feature, and companies are getting hundreds of candidates — 300-400 within 72 hours. And that’s leading to paralysis by overwhelm.

It’s a very cluttered space out there now, given that there are full-time and part-time executives, interim folks, and fractional and project-based consultants. There are probably two or three times more candidates than jobs.

Murdock: Do all job postings flow through LinkedIn these days?

Joiner: LinkedIn has 900 million individual profiles. That’s roughly 13% of the world’s population. I see candidates get hired with no resume other than a LinkedIn profile. I haven’t seen a candidate get hired in the last 10 years without a LinkedIn profile. Not a single instance.

Murdock: Are employers looking for a particular ecommerce skillset?

Joiner: With ecommerce resumes, we look at three areas of expertise on behalf of our clients. There’s direct-to-consumer marketing and demand generation. Then there’s DTC technology and operations. And third is Amazon and third-party marketplace experience. I look for candidates with…


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