How Do You Handle Print on Demand Returns in 2022?

As you’re getting sales with your print on demand business, you’ve probably been notified of a customer’s problem. As a result, they may want to return their order.

This can be scary, as your goal should always be to keep your customers happy!

Print on demand suppliers typically don’t provide much support for sending returns to them directly; you will then have to handle them on your own.

That’s why we’ll look at why returns happen and how to solve them.

How to handle returns on a print on demand store in 6 ways

Returns are a hassle for any ecommerce business, especially for print on demand stores, considering one of the benefits is not having inventory.

So you’ve run into return problems and need to know how to handle them professionally? Read on!

Here are the six ways of handling returns on a print on demand store in 2022:

1. Determine what your customer wants
2. Request proof of the error
3. Offer a replacement product
4. Provide a refund
5. Genuinely care about the issue
6. Speak to your supplier

Let’s start with the first way to deal with returns; determining what your customer wants.

1. Determine what your customer wants

You must be a detective who understands the issue to know the best way to solve the matter. You may also find the source of a problem causing you to receive additional return requests!

Reasons one to three, as previously mentioned, are understandable reasons to give a refund, and based on the evidence of the results, you’ll be gaining more customers in the long run.

Reasons four and five can be out of your hands and often frustrating. You may want to talk with the customer to reconsider but giving a return, in the end, is still viable.

What’s the first thing you should do when you hear a…