Claims

Amazon Adds New Options to Add Climate Friendly Claims

October 19, 2023
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Amazon is adding three new certifications to its Climate Pledge Friendly program that lets shoppers learn more about products’ climate-friendly claims. Amazon displays a badge on eligible products in search results and on product pages. “We’ve listened to your feedback, and added three new certifications that recognize materials innovation,” it said last week when announcing the following additions to branded sellers who can submit their products to the program: International Sustainability & Carbon Certification Plus (ISCC Plus) Recycled Content Standard…

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ACCC releases new guidelines for businesses over environmental claims

July 20, 2023
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E-commerce Fresh draft guidelines to help protect consumers from greenwashing have been released by the Australian Competition & Consumer Commission (ACCC). The ACCC guidance aims to address the issue identified by the commission’s recent report, which found 57 per cent of businesses reviewed were making potentially misleading environmental claims. The guidance includes eight practical principles for businesses to follow in order to avoid misleading consumers and contravening the Australian Consumer Law. “False or misleading claims can undermine consumer trust in…

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How to Spot the Fake AI Claims?

July 14, 2023
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//php the_post_thumbnail( ‘post-thumbnail’ ); ?> AI is the coolest and trendiest topic that a lot of people talk about. If you type “AI” into your search engine you will get bombarded with articles, videos, and blogs to explore everything about this incredibly fascinating subject. Unfortunately, AI also brings with it a whole bunch of ethical issues, social challenges, and fraudulent claims from companies claiming their products, specifically their repricer software, are powered by…

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How Tinuiti Is Helping Brands Dispute FBA Shortage Claims

June 22, 2023
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Amazon frequently reports a discrepancy between the expected number of units and the actual quantity obtained when they receive shipments into their FBA network. But in many cases those units aren’t missing from sellers’ shipments. They are actually lost under Amazon’s responsibility, during transport to and between warehouses, or during the receiving and storage process.  Tinuiti can now dispute these claims and get compensation for our clients’ lost units. Want to know more? Let’s dive in!  What Is an FBA…

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A-to-Z Claims and How to Deal with Them

March 6, 2023
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Practical Aspects of Amazon’s Claims Policy Some sellers are a law unto themselves. So, Amazon keeps updating its claim policy. For buyers, it’s easy to look up changes on the A-Z guarantee page. For sellers, keeping up with the latest policy terms takes a bit more effort, so we’ll go through some key points here. To start with, sellers should know that the A-Z guarantee doesn’t apply to services, digital items, or stored value instruments. Also, buyers can’t file a…

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