How AI Search Pushes the Commercial Web to its Edge
Today, online commerce is centered around driving traffic and conversions to websites. Lately, I’ve been thinking, what happens when ChatGPT-style search engines send people answers, rather than links? In recent months, both Microsoft and Google released chat-enabled, question-answering search offerings powered by generative AI. Google also recently announced a conversational integration into its Shopping Graph. While some AI chat answers seem cut from the movie “Her,” others are surprisingly useful, compiling information from multiple sources. Frankly, chat answers take some…