FenixCommerce

Latest Post-Purchase Product Updates in FenixCommerce Platform

December 9, 2023
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FenixCommerce helps Dermalogica increase conversion and since launch have virtually eliminated split-shipments, driving impact to their eCommerce business within weeks of deploying the Fenix platform.  Dermalogica improved its conversion by 19% in the first 30 days of deploying Fenix Commerce’s Order Experience platform, displaying delivery dates on Product Description, Cart, and Checkout pages.   “We knew from prior testing last year that showing customers actual delivery dates would lift conversion and Fenix’s solution does a great job,” said Sandy Johnson, Director…

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Automating Shipping Decisions | FenixCommerce

June 21, 2023
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“The rise of AI-powered shipping automation is transforming the industry, making it easier than ever for brands to optimize their multi-carrier and parcel rate shopping strategies.” The world of e-commerce is evolving faster than ever, and brands need to adapt to remain competitive. One of the biggest challenges facing e-commerce brands is the complexity of shipping. With so many carriers, rates, delivery times, and regulations to consider, managing the shipping process can be time-consuming, frustrating, and costly. Fortunately, the rise…

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Managing Backorders & Preorders with FenixCommerce

March 14, 2023
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Backorders and preorders are essential components of any retailer’s inventory management strategy. They contribute to: Increasing customer satisfaction Ordering the appropriate supply for the demand Improving sales Let’s discuss their differences and how you can manage them in FenixCommerce. What are Backorders? Backorders occur when a customer placed an order for an item that you are unable to fulfill immediately but are assured to execute at a later date. Just because there is no inventory of certain products does not…

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Anatomy of a FenixCommerce Branded Tracking Page

March 9, 2023
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Customer engagement after the sale is more important than ever. A personalized post-purchase experience can empower retailers and direct-to-consumer eCommerce businesses to convert today’s buyers into loyal, repeat customers. Branded Tracking Pages powered by FenixCommere give you the opportunity to add more value to your customers’ shopping experiences, create a fully branded shopping experience for them, and generate significant revenue by providing stellar post-purchase experiences. Fenix eliminates the need to manually enter tracking numbers on third-party tracking and carrier websites.…

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