Oracle named a Leader in the 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
Transforming into a value-driven service organization requires leveraging the latest customer service best-practices and technology innovation. We believe Oracle’s position as a Leader validates our investments in artificial intelligence and automated service workflows. Read this post to learn more. This is only a snippet of a eCommerce Article, please visit the Authors Website and Read the Full Article