Myer

Online growth underpins strong full-year sales and profit for Myer

September 22, 2023
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E-commerce Department store chain Myer says its online channels have returned to growth, helping fuel its highest full-year sales since 2005 this year. “Our multi-channel offer is a key strength of these results as we capitalised on customers returning to stores after closures in the prior year, underpinned by our leading customer loyalty proposition in Myer One,” said John King, CEO. The company’s total sales grew 12.2 per cent to $3.36 billion in FY23. Its online business achieved revenue of…

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Myer reaps success online despite return of offline trading

August 15, 2023
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E-commerce Department store Myer’s online business continues to boom despite consumers returning to in-store shopping. In a trading update issued today based on unaudited accounts, the company said online sales account for 20.5 per cent of the company’s turnover for the full year. Group online sales fell 4.5 per cent in FY23 reflecting increased spending due to Covid-related restrictions in the previous comparable period. When compared to FY19 – the last full year before the advent of Covid – online…

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Myer appoints Lynna Barnard as its new GM of e-commerce

June 19, 2023
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E-commerce Australian department store chain Myer has appointed Lynna Barnard as its new GM of e-commerce, where she will be responsible for the company’s digital end-to-end, including trade, operations, and online content.  Barnard has more than 18 years of marketing and e-commerce experience, with a track record of setting up and growing businesses of brands including Cotton On, Billabong, Best & Less, National Tiles, and most recently, Dan Murphy’s.  The company said Barnard has a “deep understanding of complex factors”…

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How loyalty programs enable Qantas, Myer customers to keep spending

April 21, 2023
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Qantas has rejigged its loyalty program with the introduction of Qantas Marketplace, a new platform where members of its frequent flyer program can purchase products from over 900 premium and household brands. The marketplace replaces the Qantas Rewards stores and represents a major expansion into online retail for the airline.  Customers can spend accumulated Qantas Points on over 20,000 products, more than 1,000 more than the previous platform, and brands on board include Apple, Bose and This article is for…

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