How To Deal With Long Drop Shipping Times On Aliexpress – Dropship News

Long Drop Shipping Times, Complaints and Refunds When Using Aliexpress

As soon as a new ecommerce site owner loads their products up from aliexpress, they suddenly panic. They worry about all the things that could go wrong.

Worrying about long Aliexpress shipping times is entirely natural and to be expected.

More often than not, the thing new store owners who source their product from Aliexpress worry about the most, is the long shipping times from China.

And secondly “will I get complaints and have to give refunds because of the long shipping time?”

In this article we will discuss how to deal with long Drop shipping times on aliexpress. 

This question comes up time and time again with dropshipping stores.  How do I deal with the long shipping times from China?

This is mainly from new store owners just starting out with dropshipping.

A dropship ecommerce store store is no different from any other ecommerce store, and the devil is in the details or lack of details should I say.

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Most of the complaints with ecommerce stores stem from lack of information or the wrong information is supplied.

For example, when an item is ordered but it is actually out of stock, the size information is wrong, or when there is little or no shipping info and there are many more like this.

The key to managing complaints and refunds due to long shipping times is to manage the visitors / customers expectations.

Before we get into the details I have to say many new store owners worry about refunds or returns.

In my dropshipping experience the average return rate is around 3 – 5% of orders.
Which is not a lot and not something you should really worry about. Some people dispute the amount of returns with quotes of up to 25% – 40% for fashion and clothing.

Yes in an ideal world every store…